Privacy Policy

Your privacy matters to us. This policy explains what personal information FarmSure collects, how we use it, and the choices you have. It applies to the FarmSure marketplace and the services offered through it.

1. Information we collect

We collect the details you give us when you create an account or place an order, such as your name, email address, phone number, and delivery address. We also collect information about how you use the marketplace, such as the pages you visit and the products you view.

2. How we use your information

We use your information to process and deliver your orders, to respond to your enquiries, to keep your account secure, and to improve the marketplace. Where you have agreed to it, we may also send you updates about products and offers.

3. Sharing your information

We share your information with sellers and delivery partners only as far as it is needed to fulfil your order, and with service providers who help us run the marketplace. We do not sell your personal information.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the marketplace is used. You can manage cookies through your browser settings.

5. Keeping your information

We keep your personal information only for as long as we need it to provide our services and to meet our legal obligations, after which it is deleted or anonymised.

6. Your rights

You may ask us to access, correct, or delete the personal information we hold about you, and you may withdraw your consent to marketing at any time. To make a request, please reach out through our Talk to us page.

7. Security

We take reasonable steps to protect your information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

8. Changes to this policy

We may update this policy from time to time. The version published on this page is the one that currently applies.

9. Contact us

If you have any questions about this policy or how we handle your information, please reach out through our Talk to us page.